Privacy Policy

Jiangsu Longteng Special Steel Group Co., Ltd. (hereinafter referred to as "Longteng Special Steel Group", "We" and "Our") understands the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting personal data to Longteng Special Steel Group. This policy applies to websites owned and operated by Longteng Special Steel Group. This policy introduces the information practices of Longteng Special Steel Group's website, including what kind of information to collect, how to use such information, who to share such information with, and how to protect such information.

This policy explains how to process your personal data, but it may not cover all possible data processing scenarios. The website of Longteng Special Steel Group may contain links to other websites. Longteng Special Steel Group assumes no responsibility for the privacy practices or content of these other websites。

Our purpose in formulating this policy is to help you understand the following content:

1.How Longteng Special Steel Group collects and uses your personal data

2.How does Longteng Special Steel Group use cookies and similar technologies

3.How does Longteng Special Steel Group disclose your personal data

4.How to access or modify your personal data

5.How does Longteng Special Steel Group protect your personal data

6.How does Longteng Special Steel Group handle personal data of children

7.Third party providers and their services

8.How to transfer your personal data globally

9.How to update this policy

10.How to contact Longteng Special Steel Group

1.How Longteng Special Steel Group collects and uses your personal data

Personal data refers to information that can determine an individual's identity when used alone or in combination with other information. This type of data will be directly submitted to us by you when you use our website, products or services, and interact with us, for example, when you create a Longteng Special Steel Group account or contact us for support; Alternatively, we can obtain usage data by recording how you interact with our website, products, or services, for example, through technologies such as cookies, or by receiving usage data from software running on your device. Where permitted by law, we will also obtain relevant data from public and commercial third-party sources. The data we collect depends on the way you interact with Longteng Special Steel Group, including the websites you visit or the products and services you use, including name, gender, company name, position, address, email, phone number, login information (account and password), photos, identification information, etc. We also collect the information you provide us and the message content you send us, such as the query information you enter or the questions or information you provide to obtain customer service support. When using Longteng Special Steel Group products or services, you may need to provide your personal data. In some cases, you may choose not to provide personal data to Longteng Special Steel Group, but if you choose not to provide it, Longteng Special Steel Group may not be able to provide you with relevant products or services, nor can it respond or solve the problems you encounter。

We may use your personal data for the following purposes:

(a) Create an account。

(b) Fulfill your transaction or service request, including fulfilling orders; Delivery, activation, or verification of products or services; Provide training and certification, and manage and process training and certification results; Participate in online or offline activities; Make changes at your request or provide the information you request (such as marketing materials or white papers for products or services); And provide technical support。

(c) Contact you with your consent; Sending you information about products and services that you may be interested in; Inviting you to participate in Longteng Special Steel Group activities, market surveys, or satisfaction surveys; Or send you marketing messages. If you do not want to receive such information, you can unsubscribe at any time。

(d) Send you important notifications, such as notifications of operating system or application updates and installations。

(e) Providing you with personalized user experience and personalized content。

(f) Certification and management of suppliers and business partners, communication or business development with suppliers and business partners。

(g) Conduct internal audits, data analysis, and research to improve our products and services。

(h) Analyze business operational efficiency and measure market share。

(i) Troubleshooting errors when you choose to send us error details。

(j) Synchronize, share, and store the data you upload or download, as well as the data required to perform uploads and downloads。

(k) Protect the security of our products, services, and customers or users, and implement and improve our loss prevention and anti fraud plans。

(l)Comply with and enforce applicable legal requirements, relevant industry standards, or our policies。

Longteng Special Steel Group may also collect and use non identifying data. Non identifiable data refers to data that cannot be used to determine an individual's identity. For example, Longteng Special Steel Group will collect aggregated statistical data, such as website visits. The purpose of Longteng Special Steel Group collecting this data is to understand how users use their website, products, and services. Through this, Longteng Special Steel Group can improve its services and better meet customer needs. Longteng Special Steel Group may, at its discretion, collect, use, process, transfer or disclose non identifying data for other purposes. We will do our best to isolate your personal data and non identifying data, and use these two types of data separately. If personal data is mixed with non identifying data, it will still be considered as personal data processing。

When Longteng Special Steel Group processes your personal data, we will comply with applicable legal requirements and process it based on appropriate legal basis, including:

· When responding to your transaction or service request, process your personal data to fulfill the contract;

· Based on your consent to process your personal data;

· When contacting you, conducting marketing or market research, processing your personal data for the purpose of improving our products and services, executing and improving our loss prevention and anti fraud plans, etc., we will base our efforts on our or third-party legitimate interests. These legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; Protect the security of our business, systems, products, services, and customers; Internal management, adhering to internal policies and processes; Other legitimate interests described in this policy;

· We may also process your personal data based on compliance and enforcement of legal obligations。

2. How does Longteng Special Steel Group use cookies and similar technologies

2.1 Cookie

To ensure the normal operation of the website, we sometimes store small data files called cookies on computers or mobile devices. A cookie is a plain text file stored on a computer or mobile device by a network server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store user preferences and other data to better serve users Longteng Special Steel Group's purpose of enabling cookies is the same as that of most websites or Internet service providers, that is, to improve the user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using permanent cookies). With the help of cookies, websites can save settings such as language, font size, and other browsing preferences for computers or mobile devices. This means that users do not need to reconfigure their preference settings on each visit. If a website does not use cookies, the website will consider it a new visitor every time a user opens a webpage. For example, if you log in to a website and go to another webpage, the website will not recognize you and you will be logged out again. Longteng Special Steel Group will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For more information about cookies, please refer to AboutCookiesorg。

In addition, we may also use Local Storage Objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Suppliers and partners who provide certain features or display advertisements on our website based on your online browsing activities will also use LSOs such as HTML5 to collect and store information. Various browsers may provide their own management tools to remove HMTM5 LSO。

You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies. But if you do this, you will need to personally change user settings every time you visit our website。

3. How does Longteng Special Steel Group disclose your personal data

In cases where certain services are provided by authorized partners of Longteng Special Steel Group, Longteng Special Steel Group will share your personal data with such partners as described in this policy. For example, when you purchase products from Longteng Special Steel Group online, Longteng Special Steel Group must share your personal data with logistics service providers in order to arrange delivery or arrange for partners to provide services. In addition, as an international company, we may share personal data among other language sites of Longteng Special Steel Group。

Under applicable legal requirements or in response to legal procedures, Longteng Special Steel Group may also disclose your personal data to relevant law enforcement agencies or other government agencies. Longteng Special Steel Group will also disclose your data when there is a reasonable need, such as for the purpose of executing contracts and for the purpose of preventing physical or property damage or investigating possible or actual illegal activities, which we believe is necessary and appropriate to disclose。

4. How to access or modify your personal data

You should ensure that all personal data submitted is accurate and error free. Longteng Special Steel Group will make every effort to maintain the accuracy and completeness of personal data, and update these data in a timely manner。

When required by applicable laws, you may have the right to access and obtain specific personal data we hold about you; Request us to update or correct your inaccurate personal data; Refuse or restrict our use of your personal data; And request us to delete your personal data. If you wish to exercise the relevant rights, please click here to provide online feedback to us. To ensure safety, you may need to provide a written request. If we have reasonable grounds to believe that these requests are deceptive, unenforceable, or infringe upon the privacy rights of others, we will refuse to process the requests。

When required by applicable laws, you also have the right to revoke your consent at any time when Longteng Special Steel Group processes your personal data based on your consent. But revoking consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before revocation, nor will it affect our processing of your personal data based on other appropriate justifications。

If you believe that our processing of your personal information does not comply with applicable data protection laws, you can contact a legal data protection agency. Please refer to the contact information of data protection agencies in the EU region:http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

5. How does Longteng Special Steel Group protect and retain your personal data

Longteng Special Steel Group attaches great importance to the security of personal data. We adopt appropriate physical, management, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we will use encryption technology to ensure the confidentiality of data; We will use protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal data; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal data. We will try our best to protect your personal data, but please note that any data transmitted via the Internet cannot be guaranteed to be 100% secure. Therefore, although we will take appropriate measures to protect your personal information, Longteng Special Steel Group cannot determine or guarantee the security of the information you provide to us or obtain from our website. Therefore, when using our website, you should bear the risk yourself. For information on how to report security issues, issues, or potential incidents to Longteng Special Steel Group and its information security team, please feel free to contact us at any time【 lttg@lttg.cn 】. If a personal information security incident occurs, we will promptly inform you and report to regulatory authorities in accordance with legal and regulatory requirements。

We will retain your personal data for the period necessary to achieve the objectives stated in this policy, unless it is required or permitted by law to extend the retention period. Due to different scenarios and products and services, the storage period of data may vary. The standards we use to determine the retention period include: the amount of time personal data needs to be retained to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products and services, responding to possible user queries or complaints, problem localization, etc; Does the user agree to a longer retention period; Are there any special requirements for data retention in laws, contracts, etc. As long as your account is necessary for providing you with services, we will retain your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on that account, and delete your corresponding personal data without special legal requirements。

6. How does Longteng Special Steel Group handle personal data of children

Our products, websites, and services are primarily aimed at adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians. For situations where personal data of children is collected with the consent of parents, we will only use or disclose this data when permitted by law, explicitly agreed upon by parents or guardians, or necessary to protect the child. If Longteng Special Steel Group discovers that it has collected personal data of children without obtaining verifiable parental consent in advance, it will try to delete the relevant data as soon as possible。

7. Third party providers and their services

To ensure a smooth browsing experience, you may receive content or network links from third parties (hereinafter referred to as "third parties") outside Longteng Special Steel Group and its partners. Longteng Special Steel Group has no control over such third parties. You can choose whether to access links, content, products, and services provided by third parties。

Longteng Special Steel Group is unable to control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting personal information to third parties, please refer to their privacy protection policies。

8. How to transfer your personal data globally

Longteng Special Steel Group is a global company, and where permitted by law, we may share your personal information within Longteng Special Steel Group (including subsidiaries, affiliates, and parent companies) or with our suppliers and business partners, and may transfer the information to other countries or regions where we conduct business. In addition, as we may not have a data storage center in your country, your personal data may also be transferred to a data center outside of your country for storage. In such cases, Longteng Special Steel Group will take measures to ensure that the data we collect is processed in accordance with the requirements of this policy and applicable laws. When the personal data of data subjects located in the EU is transferred to countries or regions with equivalent data protection levels that are not recognized by the EU, Longteng Special Steel Group will use various legal mechanisms, such as signing standard contract terms approved by the European Commission or requesting your consent to cross-border transfer of personal data, or implementing security measures such as data anonymity before cross-border data transfer。

9. How to update this policy

Longteng Special Steel Group reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of our privacy policy here. If we make significant changes to our privacy policy, we may also send you change notifications through different channels, such as posting notices on our website or sending emails (to the email address specified in your account) to inform you. Under applicable data protection laws, we will also seek your consent for any significant changes that affect how we use your personal information. We suggest that you regularly check this page to learn the latest information about our privacy practices。

10. How to contact Longteng Special Steel Group

If you have any questions, opinions or suggestions, please contact us. We will provide a response within thirty days. If you are not satisfied, you can also file a complaint through the following channels:【lttg@lttg.cn】。

When Longteng Special Steel Group processes your personal data in accordance with this privacy policy, Longteng Special Steel Group entities that respond to your requests, contact you, provide you with products or services, or enter into or are about to enter into contracts with you are the controllers of the relevant personal data. The contact information of each Longteng Special Steel Group entity can be viewed by clicking here。

 

Latest update date: February 2022